Diary: August 2005

We Still Really Love BT

So, this morning I woke up early and took Leela off to her first day of work over at the hospital. I then returned home at about 8.30, and rang BT straight away to sort out my ADSL. There was no queue, I got straight through to an advisor, and they instantly knew what my problem was and resolved it to my satisfaction within 5 minutes.

Ok, seriously though, when I got back from dropping Leela off, I did ring BT, and I did get straight through to an advisor. But then it was 8.30, who the hell ...

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We Love BT SO MUCH

Yes, so the activation date for my ADSL, the ADSL I ordered on 06/07, didn't end up being within 48 hours as I was promised. No, it was a week, scheduled for Monday 08/08. It is now 22:40 on Tuesday 09/08, and, no, you guessed it, still no ADSL. Woo.

Seriously, what are BT playing at? I've been waiting for my ADSL line for over a month, and it's all their fault. They are so completely incompetent, the only way they haven't gone under is just because they are our only option ...

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I Have ADSL!

Yes, it's true, I have ADSL! Sadly it's the one on the line that I've had at home in Sevenoaks for the past 4 years, and not the one I'm trying to get activated here in Cornwall. Yes, despite assurances on the 1st that they'd rush it through in 48 hours, and despite them then saying it would be ready on Monday 8th, it's now 10:40 on Thursday 11th and there's still no sign of it, even after over 7 hours of phone calls. What a joke. Now I have an 8mb ...

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Now that's service

I rang Plusnet at 14:54 to complain that I still did not have an ADSL connection. At 14:57, my little 'Sync' light stopped flashing. I now have adsl. Awesome.

Well, true, that was just coincidence, and given the incompentence of BT over the past 37 days, I'm a bit hesitant to sign this one off - but I'm going to be hopeful and optimistic and say Yay For That.

Still, as one door to hell closes, another one opens. After 4 weeks waiting for the bed to be delivered, they have finally recieved it at the warehouse ...

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The Phone Rings...

I don't recognise the number, but I answer anyway. "Hello?"

"Hello, this is John at Savoy, just ringing to tell you that your breakfast bar has been prepared."

"Errr"

One of my more surreal wrong numbers. Unfortunately it was not the Savoy Hotel, but rather appears to have been Savoy Timber in Wigan.

In other news, airplane condensation trails are the method the Illuminati use to distribute their mind control drugs.

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