We Still Love O2

• 25th April 2003 at 13:20

I checked my Barclaycard statement today, and noticed that O2 have taken £50 for my phone. Only they cancelled the order last week.

So I think 'Hmm, took them a week to reply to my e-mail about my PAC, I'd better ring them up and sort it out now', so I find the number and ring. 50p/minute. Although for the first half an hour, that isn't an issue, as at first it's engaged, and then when I eventually get through, it rings and rings and rings and rings and rings and rings. A nice lady answered and asked me some questions, and then told me that her system was down, so I'd have to e-mail them. Joy.

So I e-mailed them, and while I was in the ringing mood, I rang Barclaycard and told them to increase my limit. They said 'What would you like your limit to be?' I said '£1000', he said '850', I said '900', he said 'um, sir...'

On the plus side, my phone's all set up - it's got my ring tone, my operator logo and address book. Fantastic.

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