We Love O2

First of all, O2.

A little while ago, I ordered a new phone. I ordered it from O2.

This was a mistake.

Two days after placing my order, I recieved an email saying something along the lines of 'There was an inconsistency with your billing details, we have not been able to process your order. If you know what's wrong, please place your order again.'

They didn't ring me to say there was a problem. They didn't ring me to ask if I would like to supply them with new details.

Instead, they told me to go back and place a new order. So I go back, log in, place my order. And it says 'You already have a tariff on this account! You will have to create a new account!'. So I left it for a couple of days. Then they deleted my account.

So I rang Orange and got them to move my phone from my mum's name into mine. 5 minutes on the phone, all sorted, and the tarriff's not that bad either. Have to ring up tomorrow sometime after 10am and ask them for a new phone. Of course, the down side to this is that my phone will probably be delivered here, and I'll have to come back to get it. Hohum.

Anyway, the uni sysadmins. Mmmyessss. We're running MySQL 3.22. Latest production release is 4.0.12, and even if they didnt want to run that because it's not mature enough, there's 3.23.56 out. This out-of-dateness causes problems. You can get round them easily enough once you notice, but there's the half an hour of quietly puzzling beforehand. And the hour or so of screaming while making little voodoo dolls. Same with PHP. And as for their web server and mail setup *shrug*. True, I could probably drop them an email and they'd do something about it, but it would take time, and I need to get it working now. Still, reassuring that they have jobs ;) If any of the uni sysadmins read this, please don't terminate my account, I'm sorry and I'm sure you have very good reasons for running software that's buggy and out of date.

Comments

Your phone number still the same then rich?

Yeah I had a few problems with the mysql version at uni, too. Most annoying was the fact that the uni version doesn't support multi-table deletes, which makes it a pain to delete things.

Yep, phone number will be the same :)

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